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Q: How long does it take to receive my order?

Ready-to-Ship Products : Dispatched within 24–48 hours. Customized/Make-to-Order Products : Dispatched within 2–4 days. Delivery timelines may vary depending on your location, typically taking 2–6 days.

Q: How can I contact you for support?

You can reach us via: 📧 Email: care@rareowl.in 📱 WhatsApp: +91 97234 86937

About

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+91 97234 86937

email

care@rareowl.in

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405, Opera Business Hub, Mota Varachha, Surat, Gujarat, India - 394101

Time: Mon - Sat (10:00 AM to 6:00 PM)

Closed on Sundays and National Holidays.

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Safari Bliss Customized Tote Bag for Women | Rare Canvas - Rare Owl

most loved

Leafy Serenity Customized Passport Cover - Rare Owl

latest drop

Exclusive Designs

Unique & Rare – You Won’t Find These Anywhere Else.

Personalized Customization

Add your name, brand, or a special touch to make it uniquely yours.

Partial COD Available

Pay 25% in advance and the rest on delivery – shopping made worry-free!

Premium Quality Guarantee

Crafted with the Finest Materials for a Luxurious Touch.

Free Delivery

Enjoy Free Shipping Across India on All Orders.

Need help?

Frequently Asked Questions

What is Rare Owl?

Rare Owl is a luxury brand specializing in personalized, handcrafted tote bags for women. Each bag is designed with a blend of elegance, functionality, and uniqueness to suit your style.

Do you offer customization?

Yes! All our bags can be customized with your name, brand, or even a special message. We aim to make every product uniquely yours.

How long does it take to receive my order?

Ready-to-Ship Products: Dispatched within 24–48 hours.

Customized/Make-to-Order Products: Dispatched within 2–4 days.
Delivery timelines may vary depending on your location, typically taking 2–6 days.

What materials do you use?

We use premium vegan leather and denim for all our bags, ensuring a cruelty-free yet luxurious experience.

Can I return or exchange a product?

Customized products cannot be returned or exchanged unless damaged or incorrect.

Ready-to-ship items can be returned or exchanged within 2 days of delivery.
Check our Return & Refund Policy for details.

Do you offer Cash on Delivery (COD)?

COD is available for ready-to-ship products.

For customized orders, partial COD is offered with 20% payment in advance.

Do your bags come with a warranty?

Yes! All our bags come with a 6-month warranty against manufacturing defects.

What makes Rare Owl bags special?

Our bags are crafted with premium materials, engraved designs, spacious compartments, detachable belts, and other thoughtful details, ensuring luxury meets practicality.

How can I track my order?

Once your order is dispatched, we will share the tracking details via WhatsApp or email.

How can I contact you for support?

You can reach us via:

📧 Email: care@rareowl.in
📱 WhatsApp: +91 97234 86937

Where are Rare Owl products made?

All our products are proudly made in India, reflecting craftsmanship and quality at every step.

Can I collaborate with Rare Owl?

We love collaborating with influencers and creators! Please contact us via email or WhatsApp to discuss partnership opportunities.

Have more questions? Feel free to reach out – we're here to help! 😊